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If you are not near your home computer and still need to check your mail, you can do so easily from our website! Simply go to www.modowebdesign.com and look in the upper right column (you’re reading this now, so you can see it) to locate our Webmail plugin. This online utility will allow you access your email from anywhere, all you need is a connection and your email address and password.

Enter in your email adddress and password (kerry@modowebdesign.com is used as an example in this image of the screen).

When you have successfully logged in, you are presented with a couple of choices as to what online email program to use. Both programs function equally as well. For the sake of this tutorial, we will concentrate on Squirrelmail, click that icon to proceed to the next page.

(click photo to enlarge)

Once you are at this screen (Inbox Folder), you make check individual messages and perform any functions you would in any email program (reply, compose, delete, forward, save messages, etc.). Once you are finished, click the Sign Out link in the top right-hand corner.

(click photo to enlarge)

Comment now » . July 12th, 2007

Adding and Removing Email Accounts in cPanel

Filed under Support

With Cpanel, you can easily add and remove email accounts, follow this easy to use guide to get started. Click on the smaller menu images to get a larger picture. The first step in adding/removing email accounts is to log into Cpanel via your preferred browser. The address is www.(yourdomain).com/cpanel or www.(yourdomain).com:2082 (where yourdomain is the domain name you signed up for. Once you are logged into Cpanel click on the Mail Icon in the upper left corner.
In the next menu select Manage/Add/Remove Accounts from the Mail Manager Main Menu.

In this menu you will see your Main Account user name (the one you were assigned when you signed up with Modo). this is the account where all unassigned email addresses will go to. For example, if your domain is blah.com and your Main Account name is blah then (anything)@blah.com will end up in this Main Account mailbox (e.g. ‘iggy@blah.com’ or ‘trudie@blah.com). Here we want to start by creating a new email account, so click on "Add Account".

In the Add Mail Account menu, type in your preferred account name, password, and disk space quota you wish to assign to the new email account. The default quota of 10 megabytes should be plenty, unless you plan on receiving a lot of file attachments, in which case you can increase your quota. The password can be anything you like; for security purposes we reccomend that you use a combination of upper and nower case letters and/or numbers in your password. If you make a mistake, you can click the Clear button to start over. Once you have successfully entered in your new email address and password, click Create.

You are then presented with this confirmation screen. When configuring your email client, make sure to use the format ‘username+domain.com’ for the account. If you put in the username alone, you will receive an error message when you try to check the account. Click Go Back to return to the Mail Account Maintenance Menu.

Once back in the Mail Account Maintenance Menu, you now see the new email account you just created. You may add as many additional accounts as you like. To delete an account, simply click Delete next to the account name. Click Configure Mail Client for automated and manual configuation info.

If you use Microsoft’s Outlook or Outlook Express, click on the Auto-Configuration option for POP3 access (not IMAP). The settings for POP and SMTP servers are the same. Again, using the example of blah.com, the incoming (POP) and outgoing (SMTP) servers would both be mail.blah.com. More detailed information regarding email client configuration for both Mac and PC platforms is covered in our Support page.

Comment now » . July 10th, 2007

Configuring Apple Email

Filed under Support

Apple’s Email program, which comes bundled with OS X 10.3 and 10.4, has a nice, easy-to-use interface that makes emailing a snap. Here is how to configure your account to check email through Modo.

1. Apple mail is pre-installed on your system. Click on the Apple Mail icon on your toolbar from your Desktop.

2. From the Mail menu on top, select Preferences, you will then get the following screen. Click on the "+" sign to add a new account.

3. From the Account Type drop-down menu, select POP. You may put in what you like for Account Description and Full Name. The email address is the one you received when you signed up with Modo, or one that you created yourself in cPanel. Press Continue.

4. The Incoming Mail Server setting contains your domain name. For example, the mail server for www.modowebdesign.com is mail.modowebdesign.com. Put in the username and password you were given when you signed up for the account. Press Continue.

5. Use Secure Sockets Layer (SSL) should be unchecked. Leave the Authentication settings set to Password, then press Continue.

6. The Outgoing Mail Server setting is the same as your Incoming Mail Server Setting. Check Use Authentication and enter in your User Name and Password. Note: If you are creating a profile for an email account that you created in cPanel, make sure to use the form username+domain.com. Click Continue.

7.Use Secure Sockets Layer (SSL) should be unchecked. Leave the Authentication settings set to Password, then press Continue.

8. You will then see the following Account Summary screen. Click Go Back if you need to make any corrections. If everything looks good, then click Continue.

9. That’s it! However, we must make one final modification to the account settings after this screen. Click Done to continue.

10. Back in the Accounts Panel, highlight the account you just created and click on the Server Settings button at the bottom of the screen.

11. All you need to do here is change the Outgoing Mail Server Port setting from 25 to 198. Click OK once you are finished. This is the final step–happy emailing!

Comment now » . July 10th, 2007

Configuring BulletProof FTP

Filed under Support

BulletProof FTP from BP Software is a lean, fast FTP Client. Like most other FTP clients featured on the Modoweb support pages, you can try a 30-day evaluation copy before you decide to lay down 20 to 30 bucks for the software, you can get your trial copy for the Mac from the BP Site. Here are the instructions to get you up and running with the software.

1. After you have downloaded and installed BulletProof FTP, launch the program from your Applications Folder. You will first see this Welcome screen which allows you to start the 30-day trial or enter a registration code if you have purchased it. Click Start Trial to set up your connection.

2. In the Site Manager window, click on the New Site button to set up a new connection to your FTP server.

3. Here we will fill in the neccessary information for you to connect. In the Label for site field, put in any label you want to call this connection. In the FTP host address field enter in your host address, this takes the form of ftp.yourdomain.com, where yourdomain is the domain you signed up for; we have used ftp.mobiusdonut.com as an example. In the FTP site user name and password fields, enter in the user name and password you were assigned when you signed up with Modoweb. Leave FTP site port set to 21 and Login type clicked on Normal. Review your information and click the Connect button to continue.

4. You will only see this screen if you have configured other FTP clients on your system, it’s up to you if you want to allow Keychain access, here we chose Always Allow.

5. You are now connected to your FTP server. The left-side panel shows local files on your computer, and the right-side panel shows remote files on your FTP server. Double-click on the public_html folder to open it, all files associated with your website will be placed in this folder.

6. To upload a file or folder, simply highlight it and click the Upload button in the upper menu, or simply drag and drop the file or folder from the left panel to the right panel. To download files from the remote FTP server, do the same, but click the Download button, or drag and drop the files from the right panel to the left panel. That’s it! You now have the basic skills needed to upload files for your website. If you need further information about the features of BulletProof FTP, consult BP Software’s Support page.

Comment now » . July 10th, 2007

Configuring Cute FTP

Filed under Support

CuteFTP by Globalscape is an easy to use ftp program that you can set up quickly. You can download an evaluation version of the software here. Here are instructions for getting CuteFTP set up to upload and download files.

1. Once you have downloaded and installed CuteFTP, launch the program from your Programs menu or desktop shortcut. From the Site Manager window, click on the New button and select FTP Site.

2. Under the General tab fill out the following information: Under Label, create a name to call your FTP site. Under Host Address, fill in the address of your site. This takes the form of ftp.yourdomain.com, where yourdomain is replaced by the domain name you signed up for; we use ftp.mobiusdonut.com as an example. Under Username and Password, enter in the user name and password you were assigned when you signed up with Modoweb. Review your information–once you are sure it is all correct, hit the Connect button.

3. You are now connected to your FTP server. The left panel shows local files on your computer and the right panel shows remote files on your FTP server. In the right (remote) panel, double-click the public_html folder to open it. All files associated with your website are placed in this folder.

5. To upload files and folders to the remote FTP server, simply select them in the left panel and click on the green upload button in the top toolbar (the upward facing arrow). You may also drag and drop files from the left panel to the right panel to upload.

6. To delete files or folders from the remote FTP server, select the file or folder and click on the Delete icon on the toolbar (the red X). You will receive a confirmation window asking if you are sure that you want to delete the file. That’s it! You now have the basic skills you need to upload and download files to and from your FTP server. For a more detailed walkthrough of CuteFTP’s features, see Globalscape’s support page.

Comment now » . July 10th, 2007

Configuring Fetch FTP

Filed under Support

For many Macintosh users, Fetch has been the gold standard in FTP programs for many years. While it does not come bundled with OS X, you can easily obtain a trial copy from Fetch Softworks; if you wish to purchase your own copy the price is $25. Follow the instructions below to upload your files to the Modoweb server.

Part 1 - Uploading Files

1. After you have downloaded and installed the Fetch program on your system, open your Applications folder and double-click the Fetch icon.

2. When the program launches, you are presented with this screen where you will enter in your Hostname, Username, and Password. The example used here is the Hostname for modowebdesign. Similarly, you will use your own domain as Hostname, simply put "ftp" in place of "www" (e.g. ftp.yourdomain.com). Enter in the Username and Password you were assigned when you signed up, then press Connect.

3. Once you are connected, scroll down to the public_html directory and double-click on it. All files associated with your website must be placed in this folder in order to be accessible via the Internet.

4. You are now ready to start uploading your files, click on the Put button in the upper menu toolbar.

5. In this menu you can select files or whole directories to upload to the server. In this example we have selected a file from the Documents menu, index.html. Once you have selected your files and/or directories to upload, click the Put button. Note: Instead of using the Put function, you may simply drag-and-drop files and/or folders to the public_html folder from your Desktop or any subdirectory on your computer, this can be a less time-consuming method of uploading files.

Part 2 - Creating and Deleting Folders

1. At times, you may need to create new folders to give better organization to your website. Creating and deleting folders is very straightforward in Fetch. To create a new directory, simply click the New Folder icon on the upper toolbar.

2. Enter a name for your new folder and press the OK button.

3. To delete directories, highlight the directory you wish to erase and choose Delete button from the upper menu toolbar. You can also right-click on the directory and select Delete Item from the menu.

4. You are then presented with this confirmation window. Make sure that the folder you are deleting does not contain any files that are critical to your website. Click the Delete button to finish.

Part 3 - Setting File Permissions

1. Occasionally, you may need to restrict or grant access to files and folders on your website, such as a directory which contains files for download. This is also easy to do in Fetch, simply select the file or folder that you wish to change the permissions for and click the Get Info button in the upper menu toolbar. For this example we will select the .htaccess file, this kind of file is commonly used to password protect directories.

2. The Info panel shows the Ownership and Permissions settings for this file. You may reassign values by checking or unchecking the boxes for Read, Write and Execute permissions for the different groups. For a more comprehensive overview of setting Unix file permissions, please see this page.

Comment now » . July 10th, 2007

Configuring WsFTP

Filed under Support

WSFTP from Ipswitch Software has been a standard in FTP programs for the PC for more than 10 years. You can download your own evaluation copy here, purchase is required beyond 30 days of use. Here are instructions for setting up WSFTP to upload files for your website.

1. After you have installed WSFTP, launch the program from the shortcut on your desktop, you will then get the following screen. Click on Open a Remote Connection.

2. This will launch the Site Manager interface. From here, click on Create Site.

3. The first screen in the Connection Wizard asks you to give your site a name. This can be any name you want; most people use their domain name as a descriptor. Click Next to continue.

4. Under Connection Type select FTP and click Next to continue.

5. In the Server Address window, enter in your ftp server name. This takes the form of ftp.yourdomain.com, where yourdomain is the domain name you signed up for. The example we use here is www.mobiusdonut.com. Click Next to continue.

6. In the User Name and Password window, enter in the user name and password you were assigned when you singed up with Modoweb. Click Next.

7. You have successfully configured WSFTP for FTP access. Review and make sure all of your data is correct, use the Back button if you need to make changes. Click Finish to connect to the FTP server.

8. In the remote view panel, locate the public_html folder and double-click on it, this is where all files associated with your website will go.

9. To upload files to your new site, simply choose a file or folder from the left panel (which displays local files on your computer) and click the right-green arrow to transfer. You use the left-green arrow to download files from the ftp server to your local computer. For a more in-depth explanation of WSFTP features, please reference the Ipswitch support page.

Comment now » . July 10th, 2007

Configuring Outlook Express

Filed under Support

Outlook Express comes standard with every Windows operating system. It does not have all the functionality (bells and whistles) of Microsoft Outlook, but is nonetheless a robust email program. Here are instructions on how to configure Outlook Express to check your account at Modo.

1. From your Tools menu select Accounts.

2. In the Internet Accounts menu, click on the Add button and select Mail.

3. In the first Internet Connection Wizard panel, enter in the name you wish to use with this account, then click Next.

4. In the next screen, enter in your email address (username@yourdomain.com is replaced by the username and domain name you signed up for). Click Next.

5. In the next screen, set My incoming mail server is a to POP3 server. Incoming and Outgoing mail servers are the same (mail.yourdomain.com, where yourdomain is the domain you signed up for). Click Next.

6. In the Internet Mail Logon screen type in the Account Name and Password you were assigned from Modoweb. Leave Secure Password Authentication unchecked. Click Next.

7. Congratulations! You have successfully set up your new account. However, there are a couple of more settings to go over. Click Finish to continue.

8. When you are taken back to the Internet Accounts screen, highlight the account you just created and click the Properties button.

9. Click on the Servers tab, under Outgoing Mail Server, check the box next to My server requires authentication, then click the Settings button.

10. Check the radio button next to Use same settings as my incoming mail server. This is the final step–you are now ready to check email with your new account.

Comment now » . July 10th, 2007

Configuring Outlook

Filed under Support

Outlook comes standard on most Windows systems equipped with the Microsoft Office Suite. It has many capabilities beyond checking email, however, we will leave that to our clients to discover for themselves should they so desire. Here are instructions on how to configure Outlook to check your email account through Modoweb.

1. From your Tools menu, select Email Accounts.

2. In the E-Mail Accounts menu, select Add a new e-mail account and click Next.

3. For Server Type, select POP3 and click Next.

4. In the Internet E-mail Setting (POP3) menu, you will enter in your name, your email address (where yourdomain.com is the domain that you signed up for), the User Name and Password that you were assigned by Modo, and Incoming and Outgoing mail servers (which are both in the form mail.yourdomain.com, where yourdomain is the domain you signed up for). After filling out this information, click on the More Settings button.

5. Under the General Tab, give your email account a name; this may be any name you wish. Next, click the Outgoing Server tab.

6. In the Outgoing Server tab check the box next to My Outgoing server requires authentication, leave the radio button checked next to Use same settings as my incoming mail server. Next, click on the Connection Tab.

7. Leave the radio button checked next to Connect using my local area network if you are using a DSL or Cable connection, otherwise select Connect using my phone line if you are using a modem connection. Next, click the Advanced tab.

8. In the Advanced tab, change the Outgoing server setting from 25 to 198. Click OK to continue.

9. Congratulations! This is the last menu and you have successfully configured your account to check email with Outlook. Click Finish. Happy emailing!

Comment now » . July 10th, 2007

Email Configuration

Filed under Support

In addition to providing top notch design services, we also offer extras on all customer accounts hosted at Modo Web Design. Every account at Modo comes with unlimited email accounts, so you can set up just one or 1000 accounts; it’s up to you. Using the cPanel interface, setting up and removing email accounts is a snap. Check out the links below to instructional pages (complete with screenshots) that cover how to set up new accounts and configure your email client to check your email.

Setting up new Email Accounts
Setting up new email accounts using Cpanel
Checking your email online through our site via WebMail
Email Client Configuration
Mac Email Clients	PC Email Clients

Comment now » . July 10th, 2007

Uploading Files

Filed under Support

While Modo Web Design provide packages that include site updates, there are those of you who prefer a more hands on, do-it-yourself approach. You’ve got that new site designed and ready to go, but perhaps you lack the knowledge you need to get the site published. The preferred method for uploading files to our server is via FTP (File Transfer Protocol). There are many good FTP programs available on the Internet, here we provide documentation for the more popular FTP programs for both Mac and PC platforms. Please reference the documentation from the pull-down menus below. If you find you are still having difficulties with uploading your site after reading the documentation please open a Support Ticket and we will help you to resolve your issue.

FTP clients for the Mac	FTP Clients for the PC

Comment now » . July 10th, 2007

Configuring FTP Voyager

Filed under Support

FTP Voyager from Rhinosoft Software is a powerful FTP program for all flavors of Microsoft Windows. You can get your 30 day evaluation copy from the Rhinosoft Site. Here are instructions on how to configure FTP Voyager to connect to your FTP server.

1. After you have downloaded and installed FTP Voyager, launch the program from your desktop or from your Windows Program menu. You will first see the FTP Voyager Trial window which lets you know how many days you have left for your trial software, as well as providing links to Rhinosoft’s Knowledge Base, Support, and Tutorial pages. Click on the Close button button to start the program.

2. In the FTP Site Profile Manager, click on the New Site button and enter in the following information: Under Name create a name to call your FTP site. Under FTP Site fill in the address of your site: this takes the form of ftp.yourdomain.com, where yourdomain is replaced by the domain name you signed up for. Here we use ftp.mobiusdonut.com as an example. Under User ID and Password, enter in the user name and password you were assigned when you signed up with Modoweb. Review your information, once you are sure it is all correct, hit the Connect button.

3. You are now logged in to your FTP server. Double-click on the public_html folder to open it. All files associated with your website are placed in this folder.

4. To upload files or folder to your FTP Server, select Put from the File menu.

5. Select the File or Folder you wish to upload from your local drive, then click the Open button. Your files are then uploaded.

6. To Delete Files or Folders from the remote FTP Server, highlight the files or folders you wish to delete and select Delete from the File menu. That’s about all you need to get you started on uploading the files for your website. If you need a more in-depth look at FTP Voyager features, make sure to follow the Knowledge Base and Support links in the screen from step 1.

Comment now » . July 10th, 2007

Domain Registration

Filed under Support

The first step toward getting your site up and running is to have you register a domain name. We can of course do this for you, but we prefer that our clients register domains in their own name; this protects you in case you wish to transfer, sell, or cancel your domain. What name you choose for your domain is up to you. The next step is to check whether or not your preferred domain name is available. While there are many places to search and register domain names on the Internet, we reccomend using GoDaddy.com as your registrar. We have found GoDaddy to be very reliable and affordable when compared to other domain registration companies. Please click on the icon below to go to the GoDaddy website to start the registration process.

Domain-related Questions

Q: The domain name I want isn’t available, what do I do now?

A: Unfortunately, you won’t always be able to get the domain name you want. There are millions of registered domain names out there, which increases the likelihood that the domian you want has already been registered. However, you can try registering your domain name with a different extention; such as .net, .org, or .biz instead of .com. You can also try using a different spelling or hyphenating the name if possible.

Q: Ok, I’ve registered my domain name… what do I do now?

A: After you have registered your domain name, you will need to point it to our nameservers so that we can start building your site. A nameserver address simply points the domain to a specifc server where the files for your website are located. If you registered your domain through GoDaddy.com, they will have sent you a password that you will use to log in to your account. To log into your account, go to the GoDaddy website and click on the Domains menu and select My Domain Names

Once you have logged in to your account, click on the domain name you registered, then click on the Nameservers icon from the toolbar.

Click on the Custom Nameservers tab and set Nameserver 1 to ns1.modowebdesign.com and Nameserver 2 to ns2.modowebdesign.com, click the OK button to save your new nameserver configuration.

Q: What happens next?

A: Changes made to the Nameservers may take up to 48 hours to take effect. However, we have found that changes usually take place in much less than 24 hours, so your domain will be accessible in a relatively short period of time.

Q: Do I have to register my domain with GoDaddy?

A: Not at all. If you have another company you wish to use to register your domain name, you are free to do so. However, it is incumbent upon you to set the proper nameserver information to point to the Modo nameservers. If you are unsure how to do this, contact your chosen registrar’s support department.

Q: This all sounds like a big hassle! Can you take care of this for me?

We certainly can! There is a one-time $20 fee for us to register your domain. Remember that if you choose this option the domain will be registered in our company’s name, not yours. If at a future time you wish to transfer your domain elsewhere, we should have no trouble accommodating you. Again, we strongly urge you to register the domain in your name.

Comment now » . July 9th, 2007

Configuring Mozilla Thunderbird (PC)

Filed under Support

Thunderbird Email, which is part of the Mozilla Firefox suite, is a great alternative to Microsoft Outlook and Outlook Express. It has most of the same features of these programs, plus downloadable themes to customize the look of your interface. See below for setup instructions.

1. From your Tools menu, select Account Settings.

2. In the Account Settings menu click the Add Account button.

3. In the New Account Setup window click the radio button next to Email Account, then click Next.

4. In the Identity window, enter in your Name and your email account (where username@yourdomain.com is replaced with the user name and domain name you signed up for). Click Next.

5. In the Server Information window select POP for the type of incoming server you are using, then type in the name of your mail server (where mail.yourdomain.com is replaced with your domain name). The option to use the Global Inbox feature is up to you. Click Next.

6. In the User Names window, enter in the user name you were assigned when you signed up with Modo. Click Next.

7. In the Account Names window, give your new account a name, this is for reference purposes only and can be anything you like. Click Next.

8. Congratulations! You have successfully configured your new account to check email, if you need to make any modifications click the Back button and make your changes. We must also make modifications to the outgoing mail server so that you can send mail as well. Click Finish to continue.

9. When you are taken back to the Account Settings window, highlight Outgoing Server (SMTP) and click the Edit button.

10. All you need to do here is change the default Port setting from 25 to 198. Once you have done this, click OK. You are now ready to send and receive emails.

Comment now » . July 6th, 2007

Configuring Mozilla Thunderbird (Mac)

Filed under Support

Mozilla’s Thunderbird email client (which comes bundled with the Firefox browser), is a great alternative to Apple’s Email client. You can create multiple account settings and even change the look of the interface with downloadable themes from their website. Here’s how to configure it to check mail through Modo.

1. After you have downloaded and installed Thunderbird, double-click on the icon in your Applications menu.

2. When starting Thunderbird for the first time, you may or may not be asked to import settings from other email programs, depending on what you have installed on your system; whether or not you do so is up to your discretion. In the New Account Setup window, select Email Account and press Continue.

3. In the Identity screen, enter in your name and your email account information. Click Continue.

4. Under Server Information, make sure that POP is selected as your incoming server type. Your incoming server name is like your domain name, only with "mail" instead of "www" at the front (e.g. mail.modowebdesign.com). You may choose to use the Global Inbox feature or uncheck this option to create a separate folder for this account. As stated, mail.yourdomain.com will also be used for the outgoing server (SMTP), but we will modify this later. Click Continue.

5. Enter in the user name you received from Modoweb when you signed up. Note: if you are creating a profile for an email account that you added through cPanel, make sure to use the form username+domain.com. Click Continue.

6. Enter in the preferred Account Name by which you wish to reference this account. Click Continue.

7. Success! You have reached the verification screen. Make sure all information has been entered in correctly, click the Go Back button if you need to make corrections, and click Done when finished.

8. As a final step, we must modify the Outgoing server settings. From the Tools menu, select Account Settings.

9. On the left, highlight the Outgoing Server (SMTP) menu item, and then click the Edit button on the right.

10. In the Settings menu, all you need to do is change the Port number from 25 to 198. Click OK when finished.

This concludes this tutorial for configuring Mozilla Thunderbird. Enjoy your new account.!

Comment now » . July 6th, 2007

Email Form Error

Filed under Uncategorized

Oops! Looks like you forgot to fill in one or more required fields. Click the arrow to return to the form. Be sure to fill in the fields marked with an asterisk (*).

Comment now » . July 5th, 2007